FAQ – Udeserve Cleaning Services

Question 1

May I have a one-time cleaning?

Accepted Answer

Yes, we are very flexible. You can contact us for a one-time or short period of time, in any season.

Question 2

Is it possible to hire the service to clean only one area of my office?

Accepted Answer

Yes, all services that we provide accommodate the customer needs.

Question 3

If I have an emergency and need to reschedule my appointment, will that be difficult?

Accepted Answer

No, it is very easy. Contact the office to cancel and reschedule your appointment. If you don't have time to reschedule, it will be automatically scheduled for your next recurrence.

Question 4

May I postpone my services?

Accepted Answer

Yes, anytime. We are very easy and flexible — except if you have a package that needs to be used within a period of time, and even then, we are very accommodating.

Question 5

I am not happy and want to cancel my services. Is that possible?

Accepted Answer

Yes, this is easy too. If our customer is not satisfied, simply email us to let us know what happened and we will cancel right away — no cancellation fees. Of course, before you get to that point, we prefer your feedback so we can make things right and keep you happy and comfortable.

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